Offshore your back office. Keep your standards.
Dedicated, full-time teams in the Philippines — from Employer of Record and payroll to software, support and lead generation — recruited, managed and governed to a compliance standard you'd expect onshore.
Specialist teams, built around your business
Hire one specialist or build a whole department. Every role is recruited to fit your business and managed to your standards. Click any service to see the detail.
Employer of Record
We legally employ your team for you, so you get the people without the entity, paperwork or risk.
Explore Employer of Record →HR & Payroll
Reliable payroll processing and HR administration for your offshore team or your wider operation.
Explore HR & Payroll →Software Development
Skilled developers and QA to extend your tech team at a fraction of local cost.
Explore Software Development →Customer Service
Friendly, well-trained representatives who handle your customers like your own team would.
Explore Customer Service →Voice & Chat Support
Inbound and outbound phone plus live chat, staffed by clear, confident communicators.
Explore Voice & Chat Support →Email Support
Thoughtful, written support that keeps your queue under control and your customers happy.
Explore Email Support →Appointment Setting
Outbound specialists who turn cold lists into booked, sales-ready appointments.
Explore Appointment Setting →LinkedIn Account Management
We grow and work your LinkedIn presence into a steady source of conversations and leads.
Explore LinkedIn Account Management →Offshoring done the right way — on purpose
Plenty of providers can give you cheaper hands. We were built by a compliance company, so the governance comes standard.
Compliance-led by design
As a division of Compliance PH, every engagement starts from your regulatory and data obligations — not as an add-on you have to chase.
Your people, properly employed
Team members are directly employed, fairly paid and supported locally. Lower turnover, stronger loyalty, better work.
Security you can audit
Access-controlled facilities, device management, NDAs and privacy controls aligned to the Australian Privacy Act.
One accountable point of contact
You get a single account manager who knows your business — not a ticket queue and a different voice every week.
From first call to a working team in four steps
Discovery
We map the roles, tasks and tools you want to offload, and agree on success measures.
Recruit & vet
We source, screen and shortlist candidates to fit your role — you approve the final hire.
Onboard
Secure setup, systems access, your SOPs and a structured ramp-up with our team leads.
Manage & scale
Ongoing supervision, reporting and reviews — add seats as your needs grow.
Trusted by businesses that don't compromise
Professional at All Times
"I enjoyed working with Mike and Bernadith. They helped us everyday through Covid-19 time. We went from 2 agents to 6 agents in one month. Professional at all times, with customer service…"
Sales Revenue Continues to Grow
"Ecokil Pest Control Philippines has engaged Australian Outsourcing Services for the last 4 years to manage various areas of our business operations including social media, outbound sales call…"
Consistent, Professional Support!
"We've had the pleasure of working with Australian Outsourcing Services for the past 6–8 years, and their support has been integral to the continued growth of Australian Bill Cutters. Their professionalism, reliability, and understanding of compliance and BPO operations have made them a trusted long-term partner. From managing staff to ensuring we stay aligned with evolving regulations, they've consistently delivered value and peace of mind. Highly recommended to any business seeking dependable offshore support."
See what a dedicated team would cost you
Get a free, no-obligation quote with transparent pricing and a tailored team recommendation for your business.